OLYPHANT ART & MEDIA RETURN POLICY
• Each item must be unused and in original wrapping when returned to The Italian Art Store
• We will issue a STORE CREDIT ONLY, minus the Shipping and Handling charges.
• All returns are subject to a 10% re-stocking fee.
• LIMITED TIME: 30 days from the date of receipt of merchandise.
• All stock returns must be authorized by Olyphant Art & Media BEFORE sending materials.
Damage and Shortage
Count parcels and inspect the shipment before signing the delivery receipt. If damage or shortage is apparent when you receive your shipment, please note it on the delivery receipt. Have the delivery driver sign the receipt and verify that there is damage. Save the damaged package or carton for inspection.
Open all packages immediately. Inspect merchandise to see if it is in good condition. If concealed damage (damage to materials inside a package with no external damage evident) is exposed, notify us at once. We must notify carriers within 15 days, or they may deny liability.
MAILING / SHIPPING ADDRESS
Olyphant Art & Media
119 5th Ave SE
Olympia WA, 98501
If you have any questions regarding any of our policies contact us at 360-943-1295